亚马逊账号被关申诉邮件范文模板

作者: 易仓科技 2018-11-14 8944人浏览

亚马逊申诉模板.jpg

亚马逊账号被关申诉、亚马逊产品品牌侵权申诉、 亚马逊跟卖申诉、亚马逊卖违禁品申诉、亚马逊被关联申诉。以及亚马逊申诉时间和途径介绍。以下模板供卖家参考。


Dear Amazon seller support:


This is * (店铺名) writing to you.


第一部分:先向亚马逊标识感谢,之后介绍下店铺已经取得的成绩(开店时间、订单量交易额)最后表明意识到自己的错误,阐释原因。(这个地方最好讲清楚自己的错误所在)


 As we are new seller on Amazon, we just sold our first item on 2016-11-*, and until today we sold *** orders on Amazon. We thanks so much that Amazon can provide such chance for us to delivery customers good products. And we are planning to provide more quality products on Amazon and drive our sales to $*,*00,000 a month with **** orders, and grow 40-50% every month. However, we did not that familiar with how to meet the performance standard, to this point we acknowledge it is our fault. We had updated details for listings and standards of customer service for our stuff and promise to try our best to service customers well on Amazon if we can get the permission to sell again.Would you please consider the account seller rating and the currant rapidly increasing sales in our store? We never got a negative feedback on our account and there are still items waiting to be shipped into FBA on **day, hope you could give us a chance to improve!

 

第二部分:列出整改措施(提高高标准服务、熟悉亚马逊店铺规则等等)


If we get the valuable selling chance on Amazon, we will do as follows:


1. Absolutely, we will learn through all the policies and rules about selling on your platform.


2. We will check the listings in our account to see if they provide enough information for customers to make their right decisions.


3. We will focus on awaiting shipment items to customers. Double check to confirm customers will have their satisfied items.


4. Use FBA shipping service to give customer good shipping service. Educate stuff of our own warehouse to trible check awaiting shipping orders every day to confirm all the products will on their way to customers.


5. Find out order problems automatically and solve them with customer within 24 hours. Any complaints or product issues we will solve them in proper way within a day in favor of the customer's right.


6. We will build up our own ERP to manage the running for Amazon selling.To control customer services and shipping services with accurate data.


第三部分:结尾标识再次恳请亚马逊给予自己一次机会


Sincerely, we write this. We will try our best to provide our sales on Amazon.We believe Amazon will give this issue a serious consideration, and to us,there is a hope, a new chance for us! We will always provide good products and services to customers on Amazon selling.


Look forward to receive your reply.


Best regards


店铺名


来源:全球华品网

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